Privacy Policy
Kovi is a parent-controlled app that lets families watch YouTube safely. A parent curates which videos and channels a child may watch; the child can browse, search, and request content, but only plays what the parent has approved. This Privacy Policy explains what information Kovi collects, how it is used, and the choices you have.
Children's privacy
Kovi is designed to be set up and managed by a parent or guardian on behalf of a child. We do not knowingly collect personal information directly from children, and children do not create their own accounts. A parent creates the account, adds a child profile, and controls what content the child can access.
We treat any information associated with a child profile as sensitive and limit it to what the app needs to function, such as a profile name you choose and the videos that profile has watched or requested. We do not use children's information for advertising, and we do not sell it. If you believe a child has provided us information without your consent, contact us and we will delete it.
Information we collect
We collect only what is needed to operate Kovi. This includes:
Contact Info: the email address a parent uses to create and sign in to an account, and to receive account and support messages.
Identifiers: an account user ID and child-profile IDs that we generate to operate the service. These are not advertising identifiers.
User Content: the profile name you choose for a child, and the videos and channels you approve, block, or request within the app.
Browsing & Search History: within Kovi, the search terms entered and the videos a child profile views, including playback progress, so parents can review activity and children can resume where they left off.
Purchases: whether you subscribe to Kovi Pro, and when your subscription renews or ends. The App Store handles payment, and we never see your payment details.
Usage Data: basic product-interaction information about how the app is used, to keep features working correctly.
Diagnostics: limited crash and performance information used to find and fix problems.
We do not collect precise location, contacts, health or financial data, photos, or similar sensitive categories.
How we use your information
Kovi uses the information above only for the following purposes:
App Functionality: to create and secure accounts, authenticate sign-in, sync approvals and watch history across devices, and provide customer support.
Product Personalization: to show a child the content a parent has approved and to surface relevant suggestions and “continue watching” within those approved boundaries.
Analytics & Diagnostics: to understand which features are used and to diagnose crashes and performance issues so we can improve the app.
What we don't do
We do not use your data, or your child's data, for tracking across other companies' apps or websites.
We do not show third-party advertising in Kovi, and we do not share data with ad networks or data brokers.
We do not sell your personal information.
Third-party services
Kovi relies on a small number of service providers that process data on our behalf, under contract and only as needed to run the service:
YouTube: video content shown in Kovi comes from YouTube via Google's APIs. Playback within the app is subject to Google's Privacy Policy (policies.google.com/privacy) and the YouTube Terms of Service.
Cloud hosting: our servers and database, which store your account, profiles, approvals, and activity, run on cloud infrastructure providers.
Email delivery: we use an email provider to send account and support messages.
Subscriptions: a subscription management provider keeps track of your Kovi Pro subscription for us. It receives your account user ID and your purchase history from the App Store, never your payment details.
Data retention
We keep your information for as long as your account is active or as needed to provide the service. When you delete a child profile, it disappears from Kovi at once, and we delete the associated personal information (approvals, lists, and watch and search history) 30 days later, except where we must retain limited records to comply with legal obligations or resolve disputes. Deleting your account works as described below.
Deleting your account
You can delete your account from Settings in Kovi Parents, on iPhone or on the web. Your account is deleted 30 days after you ask, together with every child profile in it and everything that belongs to them: their subscribed and approved channels and videos, their lists, and their watch and search history. As soon as you ask, you and your children are signed out on every device. If you sign in again before the 30 days are up, the deletion is cancelled and we email you to say so.
When your account is deleted, we also ask our subscription management provider to delete its record of you. Records of purchases are kept where the law requires it. Copies of deleted information can remain in our encrypted database backups until those backups expire, and we never restore a backup to bring back a deleted account.
Deleting your account does not cancel a Kovi Pro subscription. It is billed through the App Store, and you are billed until you cancel it in your App Store subscription settings.
Your choices and rights
As the parent or guardian who controls the account, you can review the information associated with your account and each child profile, edit or remove approved and blocked content, and delete a child profile or the entire account at any time from within the app. You may also contact us to request access to, correction of, or deletion of your information. You can unsubscribe from marketing emails using the link in those messages.
Security
We protect your information using industry-standard measures, including encryption of data in transit, hashed account passwords, and access controls that limit data to the account it belongs to. No method of transmission or storage is completely secure, but we work to safeguard your information and to notify you if a breach materially affects you.
Changes to this policy
We may update this Privacy Policy as Kovi evolves or as laws change. When we make material changes, we will update the date above and, where appropriate, notify you. Continued use of Kovi after an update means you accept the revised policy.
Contact us
If you have questions about this Privacy Policy or your information, contact us at:
Email: support@kovikids.com